Ok, so the Fitbit arrived yesterday morning and I spent the afternoon getting everything set up and working; nothing ever goes to plan does it? In this post I detail my experience of setting up the charge, which could have been smoother but I blame my phone for that.
The box itself for the charge is a rather nice box and the charge is nicely presented inside the box.
In the box there is also a rather short charging cable, some warranty info and a USB adapter for syncing to your PC if you’re not using a smartphone.
I opened the Fitbit app on my phone, chose the first unlabelled button, and chose the charge. Then came the bit where I needed sited assistance. It was asking for my height and other info. I’m not sure about the gender or weight screens as I didn’t do those but the height screen doesn’t allow you to input your height using voiceover. After this though, you enter your full name, email and password, agree to their terms and then you’re ready to connect your charge. This is where I had a couple of problems. I plugged the charge in and held the button down for 3 seconds like it told me to and eventually when it connected I was presented with a keypad on my phone and I couldn’t tell what it was asking for. I know now that it was asking for the code that was being displayed on the charge itself but as soon as that was entered it was happy. It said that the process of setting up the Fitbit could take up to 10 minutes. The process bar was moving along nicely until it got to 98% and then it was stuck there. I let it for a bit and then tweeted Fitbit support asking them what I should do. They said I should restart the Fitbit by holding down the button for 10 to 12 seconds until the version number was displayed. After I’d restarted the app it brought up an error about not being able to complete set up but then it appeared to be set up fine. Cut out a couple of hours of frustration trying to get the thing to play nice with my phone, as it didn’t appear to be syncing properly as it still said the battery was empty even when it was fully charged. I need to email Fitbit about that actually as a side note, as textual information such as the battery indicator and version number ETC is not accessible with voiceover. Anyway I did a bit of research as my Fitbit said it had an update available but the app was failing to update it. I ended up connecting the wireless PC dongle to my mac and installing the application for mac, which showed that my Fitbit was up to date even though the app still said there was an update. I ended up having to reset my network settings on my phone to reset my Bluetooth connections, and after that it works fine with no problems; even the call notifications and silent alarms are working fine.
One of the main reasons I went for the charge was because I knew it had a button on the side which, if held down causes the Fitbit to vibrate and this starts a workout. Once you’ve finished your workout you hold the button down again and vibrates to let you know you’re done. You can then see how long you worked out for, calories burned and distance covered. I’ve yet to reach the goal of 10000 steps in a day, but its supposed to vibrate to let you know.
I also tried out the sleep tracking last night and although it’s a little bit confusing to read your stats with voiceover, if you spend a bit of time you can figure out what they mean.
I haven’t been using the device for a full 24 hours yet so these are my initial impressions but I think I’m going to really enjoy using it, and if Fitbit’s app team are as responsive as their twitter crew, we’ll get along just fine.
Please stay tuned to my blog as I will keep you updated on my progress with the device after using it in my normal day-to-day life.
Thanks for reading, and see you in the next one.